12. Visitors' appeals12.1. Visitors have the right to send their requests to the Operator, including requests regarding the use of their personal data, stipulated in clause 10.2 of the Privacy Policy, in writing to the address: 125009, Moscow, 3, Bolshoy Gnezdnikovsky Lane, or in the form of an electronic document signed with a qualified electronic signature in accordance with the laws of the Russian Federation to the following e-mail address:
it@formulatx.com.
12.2. The request sent by the Visitor must contain the following information: • number of the main identity document of the Visitor or his/her representative; • information on the date of issue of the document and the issuing authority; • information confirming the Visitor's participation in the relationship with the Operator; • the signature of the Visitor or his/her representative. If the request is sent by a representative, it must be accompanied by a notarized power of attorney.
12.3. The Operator undertakes to consider and send a response to the received request of the Visitor within 30 (Thirty) days from the moment of receipt of the request.
Formula TX LLC